Club Royale by Legacy Partners Residential, located at 380 N Linden Ave, Rialto, CA, is a residential complex that has drawn significant attention due to its mixed reputation among former and current residents. While advertised as “luxury apartments,” most tenant experiences describe a property plagued by poor management, pest problems, hidden fees, and severe maintenance issues. Yelp reports this property has permanently closed, but reviews still reflect the challenges many residents faced while living here.
Key Complaints from Residents
- Hidden & Excessive Charges
- Multiple reviews mention being billed for existing damages, unnecessary repainting, and even janitorial services despite leaving units spotless.
- Reports of unexpected rent increases mid-lease, including doubled water fees and additional month-to-month penalties deducted from deposits.
- Pest Infestations
- Roaches and ants were a recurring issue, with extermination efforts often ineffective. Some tenants claim infestations lasted for months.
- One review even described feral cats and rodents roaming the complex.
- Poor Maintenance & Repairs
- Air conditioning failures lasting over a week in summer heat.
- Outdated units with warped floors, deteriorating wood, and mold issues.
- Laundry facilities reported as dirty, with broken machines left in disrepair.
- Parking Problems
- Severe shortage of parking spaces, forcing residents to park blocks away or risk being towed.
- Guest parking nearly nonexistent (only a handful of spaces).
- Unprofessional Management
- Multiple complaints about office staff being rude, unresponsive, or deliberately unhelpful.
- Several residents accused management of avoiding accountability, delaying repairs, and refusing fair deposit returns.
Positive Notes
While overwhelmingly negative, a few tenants mentioned spacious units, clean pools, and responsive staff under certain managers. A small number of residents felt the community was affordable for its size and appreciated some of the landscaped areas. However, these were exceptions rather than the norm.
Pros & Cons
Pros:
- Spacious floor plans compared to other budget complexes.
- On-site pool and grassy areas (though not always maintained).
- Lower rent compared to nearby “luxury” apartments.
Cons:
- Rampant roach and ant infestations.
- Hidden fees and deposit deductions.
- Parking scarcity and frequent towing.
- Poor air conditioning and maintenance delays.
- Unprofessional management practices.
- Frequent noise and construction disruptions.
Resident Reviews Snapshot
- ⭐ 1 Star (Majority) – Complaints of pests, hidden charges, rude staff, parking problems.
- ⭐⭐ 2 Stars – Noted that management changed hands often, but issues persisted.
- ⭐⭐⭐ 3 Stars – Rare reviews citing spacious layouts and decent pricing.
- ⭐⭐⭐⭐ Positive Outlier – A few residents praised certain staff members for being helpful and friendly.
Conclusion
Club Royale Apartments in Rialto became notorious for mismanagement, infestations, and unfair charges that outweighed its location and amenities. Despite claims of being a “luxury” property, most residents felt it fell far below that standard. With Yelp now flagging the property as closed, prospective renters are better off seeking alternatives in Rialto or nearby communities such as Levante Apartment Homes or other verified complexes with stronger reputations.